Please follow the below checking rules and make sure all is ok:
➤ Check vehicle type and firmware version and make sure that the device is configured to (e.g. Mercedes-Benz Sprinter) the vehicle you want to perform the installation.
➤ Make sure Installation Guide is available for the appropriate vehicle type.
➤ Make sure you follow the steps in the Installation Guide.
➤ Check Inventure FMS Gateway LED status to identify device operation status. If all the above steps followed and the device does not deliver the data you expected, please contact us at firstname.lastname@example.org. We will contact you shortly.
Let us know and our team will be happy to assist you.